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Customer Service/Field Rep

Hines Supply Company is currently seeking a candidate to perform a hybrid role, providing customer support, as well as some field work for their Millwork facility in Kirkland, IL.
Essential Job Duties:
Measures and confirm millwork material prior to shipment.
Services existing accounts with necessary products, time and information.
Assists with the selection of products best suited to customer needs.
Prepares, coordinates and communicates field information to ISR.
Asist in resolving material discrepancies between orders and jobsite.
Prepares and inputs orders as necessary.
Informs company of products and Area-related information.
Estimates materials from blue prints supplied by customer/contractor
Complies with Companys attendance policy by maintaining regular and predictable attendance.
Responds to customer/OSR inquiries regarding product information, order placement requests, measurements, and specifications.
11. Initiates telephone calls to customers to generate sales.
12. Codes and inputs customer orders, pricing information and additional data into the computer system.
13. Complies with Companys attendance policy by maintaining regular and predictable attendance.
14. Other duties as assigned by location management.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Minimum education requiredHigh School diploma or Equivalent.
Minimum experience required3 years of sales experience in building materials or related industry.
Special skills requiredWorking knowledge of building materials industry and products, ability to negotiate prices and contractual agreements.
Special knowledge required estimating from blueprints, ability to use calculator and computer.
Must have valid drivers license



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